Be in the Know about Knowtion Health

For the fifth consecutive year, Knowtion Health, a leading healthcare revenue cycle company offering deeper, broader, and smarter revenue recovery solutions to help providers get paid faster with less friction, and more confidence in the outcomes, announced today its No. 1 national rankings from Black Book Research in Clinical Denials and Medical Necessity Appeals and in Optimization Technologies and Engagement Strategies. According to Black Book Research's 2025 survey of 902 U.S. provider revenue cycle executives, over 42% of aging accounts receivable (A/R) is now tied to complex claims that require advanced capabilities far beyond standard billing office functions. 

As reimbursement pressures escalate, a new research report released by Knowtion Health, featuring joint research with the Healthcare Financial Management Association (HFMA), reveals a stark warning for hospitals: nearly half of revenue cycle leaders now view payer denials as the single greatest threat to their organization's financial performance. 

Knowtion Health ("Knowtion"),  a leading healthcare revenue cycle company, has acquired Switch RCM ("Switch"), a data- and technology-first company that uncovers and resolves overlooked reimbursement opportunities through intelligent automation and data-driven innovation. Raymond James & Associates, Inc. served as financial advisor to Knowtion Health. The terms of the transaction were not disclosed. 

Knowtion Health, one of the nation's leading healthcare revenue cycle companies, has named Rick Howard as its new Chief Technology Officer. Howard holds more than two decades of executive leadership experience in healthcare IT, generative AI, data management, and operations, with repeated success guiding IT strategy to achieve strong operational outcomes. 

The cybersecurity audit provides assurance that Knowtion Health complies with industry standards for protecting sensitive data. 

Knowtion Health announced today the successful completion of its SOC 2 audit, a security compliance review that substantiates best practices for protecting healthcare data. In an era of increasing cyberthreats, the SOC 2 audit affirms the company's commitment to critical security standards for protecting and securing client data. 

Knowtion Health, one of the nation's leading healthcare revenue cycle companies, has named Tammie Jackson, MHA, CHFP, FHFMA, a longtime revenue cycle executive who formerly served as chair of the Healthcare Financial Management Association (HFMA), to the role of Chief Commercial Officer. Jackson holds more than 25 years of leadership experience across healthcare revenue cycle vendors. She brings a wealth of experience in strategic growth, revenue cycle processes/technology, client engagement, and business development to this role.

Knowtion Health, one of the nation's leading healthcare revenue cycle companies, has named Mikky Franklin as its new Senior Vice President, Revenue Cycle. Franklin holds more than 25 years of experience in revenue cycle management for both healthcare providers and vendors, across front, middle, and backend revenue cycle. 

Knowtion Health, one of the nation's leading healthcare revenue cycle companies, has named Erica Tingley as its new CFO. Tingley holds more than a decade of executive leadership experience, with extensive expertise in finance, strategy, and business development across the healthcare, technology, and private equity sectors. 

Arsenal Capital Partners ("Arsenal"), a leading private equity firm specializing in building market-leading, technology-rich healthcare and industrial growth companies, today announced it has signed a definitive agreement to acquire Knowtion Health ("Knowtion") a leading provider of revenue cycle insurance claim resolution services supported by AI enabled technologies. Sunstone Partners ("Sunstone"), the current majority owner, will maintain a significant strategic co-investment in the company. The terms of the transaction were not disclosed. 

Knowtion Health, one of the nation's leading healthcare revenue cycle companies, gained recognition from Inc. as one of the fastest-growing privately held companies in America for the third consecutive year. This year, Knowtion Health's ranking on the Inc. 5000 list is up 277 spots over last year's ranking. 

Market analysis reveals dissatisfaction with cash/cash flow amid the tough denials environment. Amid rising denial rates and underpayments, 78% of hospital CFOs and revenue cycle leaders surveyed by Knowtion Health believe hitting cash and cash flow targets will be even more important to their organization over the next three years. The findings underscore the importance of an effective denials management and accounts receivable (A/R) management strategy in a changing denials landscape.

For the fourth consecutive year, Knowtion Health, a leader in helping healthcare providers increase hospital revenue with insurance claim resolution and recovery services, supported by AI enabled technologies, announced today its No. 1 national ranking in Revenue Recovery and Accounts Receivable Solutions in the 2024 Black Book Research survey. The rating is based on a series of satisfaction surveys of more than 6,700 CFOs, vice presidents of finance and revenue cycle management, and business office managers for hospitals, health systems, and physician practices. 

Knowtion Health announced the successful completion of its SOC 2® audit, a security compliance review that substantiates best practices for protecting healthcare data. In an era of increasing cyberthreats, the SOC2 audit affirms the company's commitment to critical security standards for protecting and securing client data. 

Knowtion Health, a leader in insurance claims resolution and recovery to improve outcomes for hospitals and health systems throughout the United States, announced that Satchel Kiefer has been promoted to Chief Revenue Officer, overseeing sales, marketing, and client services, and Julie Walker has joined the company as the Senior Vice President of Sales and Marketing. Kiefer and Walker will build upon Knowtion Health's national rankings as a top revenue cycle partner by strengthening the company's infrastructure for growth. 

Knowtion Health has been named the nation's Top Healthcare Revenue Cycle Management Company by  Healthcare Tech Outlook magazine. The award recognizes technology contributions in the advancement of healthcare administration. 

Knowtion Health, a leader in helping healthcare providers resolve insurance claim denials and recover low balance accounts to increase hospital revenue and optimize the patient experience amid workforce shortages, announced today its No. 1 national ranking in Clinic Appeals, Denials Management and Prevention Solutions in the 2023 Black Book Research survey. The rating is based on a series of satisfaction surveys to determine top-performing vendor partners. 

Knowtion Health, one of the Nation's leading healthcare revenue cycle companies, gained recognition from Inc. as one of the fastest-growing privately help companies in America. This year, Knowtion Health's ranking on the Inc 5000 list is up 483 spots over last year's ranking. 

Knowtion Health, formerly RSource Healthcare, and Amplus announced today that Knowtion Health has acquired Amplus, a healthcare revenue cycle A/R resolution and technology service. The acquisition of this stellar team of engineers, patient representatives, and billers will accelerate Knowtion's plan to expand low balance recovery technologies to reach Knowtion's scalability goals. The two companies will leverage and combine their vast revenue cycle management (RCM) capabilities to fuel growth in the healthcare sector. 

Knowtion Health, formerly RSource Healthcare, announced today its ranking as an Inc 5000 Fastest-Growing Company, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies within the economy's most dynamic segment-its independent businesses. 

Knowtion Health, a leader in resolving hospitals denied and complex claims, recovering low balance accounts and defending against payer audits to improve revenue cycle performance, announced today its national ranking as a top vendor in the 2022 Black Book Research survey. 

Knowtion Health, formerly known as RSource Healthcare, is proud to announce the launch of its new brand. The new branding builds upon the stellar reputation, history, and growth the healthcare revenue cycle company has created over the past 14 years. 

RSource, LLC (“RSource”), a leader in third-party payer solutions to improve revenue cycle performance for some of the largest health systems in the country, announced today that its board of directors has appointed Jayson Yardley, current president, as the company’s new CEO.

RSource, a leader in third-party payer solutions to improve revenue cycle performance for some of the largest health systems in the country, announced today its national ranking as a top vendor in the 2021 Black Book Research survey.