Privacy Policy

1. Introduction.
1. Website Owner. RSource, LLC d/b/a Knowtion Health ("Knowtion Health") is the owner of this Website ("Website"). Knowtion Health can be contacted by mail at 433 Plaza Real, Suite 255, Boca Raton, FL 33432, by phone at (561) 995-1252, or by e-mail at legal@KnowtionHealth.com. This Privacy Policy discloses Knowtion Health’s information practices for this Website, including what type of personal identifiable information may be collected, how the information is used, and with whom the information is shared. 
2. Website Visits. In general, you can visit the Website without disclosing any personal information. 
3. Website Transactions. At times, Knowtion Health may need personal information regarding a user. It is Knowtion Health's intent to inform you before it collects personal information, such as the user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Knowtion Health will respect your wishes.
2. Personal Information That May Be Collected.
1. Identifying Information. Knowtion Health may request a user to provide certain personal identifying information, which may include name, postal address, email address, telephone number, facsimile number, etc. Knowtion Health may request additional information necessary to establish and maintain a contact record.
2. Service Quality Monitoring. Some Website transactions may require a user to telephone Knowtion Health or vice versa. User should be aware that it is Knowtion Health's practice to monitor, and in some cases record, such calls for staff training or quality assurance purposes.
3. Information from Children. Knowtion Health does not collect or maintain information from users actually known to be under the age of 13, and no part of Knowtion Health's Website is structured to attract anyone under the age of 13.
4. Links to Other Websites. Knowtion Health’s Website may contain links to other websites. Knowtion Health is not responsible for the privacy practices or the content of those other websites.
3. Uses Made of the Information.
1. Limited Uses Identified. Personal information collected by Knowtion Health may be used by Knowtion Health for the following, among other, purposes: for statistical analysis of users’ behavior; for product development; for content improvement; to customize the content and layout of Knowtion Health’s Website; for internal company reviews, etc.
2. Marketing Uses. Knowtion Health reserves the right to provide users with information about Knowtion Health's Website, Knowtion Health’s products and services, and related information in which a user has indicated an interest.
3. Stored Information Uses. Knowtion Health may use stored information to establish and maintain contact records.  
4. Online Advertising. Some companies that help Knowtion Health deliver interactive on-line advertising, such as banner ads, may collect and use information about Knowtion Health’s audience to help Knowtion Health better understand the types of advertising or promotions that are most appealing to Knowtion Health's audience. Knowtion Health may use the collected information to establish and maintain contact records.  
4. Disclosure of the Information.
1. Mergers and Acquisitions. For the purpose of developing and expanding its business, Knowtion Health may share, rent, sell, or buy business assets. In such transactions, user information is generally one of the transferred business assets. Additionally, in the event Knowtion Health is acquired, user information may be one of the transferred assets.
2. Agents. Knowtion Health employs or engages other companies and individuals to perform business functions on its behalf. These persons are provided with personal identifying information required to perform their functions, but are generally prohibited by contract from using the information for other purposes. 
3. Affiliated Businesses. Knowtion Health works closely with affiliated businesses who may identify themselves to users. User information related to a transaction with an affiliated business may be shared with that affiliated business.
4. Marketing Analysis by Third Parties. Knowtion Health reserves the right to disclose to third parties personal information about users for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual user.
5. Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants, or orders.
5. Use of Computer Tracking Technologies.
1. No Tracking of Personal Information. Knowtion Health's Website is not set up to track, collect, or distribute personal information not entered by visitors. Through Website access logs Knowtion Health does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to the Website. That information is used for internal purposes by technical support staff for research and development, user analysis, and business decision making, all of which provides better services to the public.
2. Use of Cookies. Knowtion Health, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies." A cookie is an alphanumeric identifier that a website can transfer to a user’s hard drive through the user's browser. The cookie is then stored on the user's computer as an anonymous tag that identifies the user's computer, but not the user. Cookies may be sent by Knowtion Health or its third party vendors. A user can set his browser to notify him before a cookie is received, giving an opportunity to decide whether to accept the cookie. A user may also set his browser to turn off cookies; however, some Websites may not then work properly.
3. Use of Web Beacon Technologies. Knowtion Health may also use web beacon or other technologies to better tailor its Website to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by Knowtion Health or by its suppliers. Web beacons usually work in conjunction with cookies. If a user does not want cookie information to be associated with the user's visits to these pages, the user can set his browser to turn off cookies. Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
4. Collection of Non-Identifiable Information. Knowtion Health may collect non-identifiable information from user visits to the Knowtion Health Website in order to provide better customer service. Examples of such collecting include traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Knowtion Health Website; Website and system administration; user analysis; business decision making, etc. Such information is sometimes known as "clickstream data." Knowtion Health  or its vendors may use this data to analyze trends and statistics.
6. Information Security. 
1. Commitment to Online Security. Knowtion Health employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online requests or complaints.
2. No Liability for Acts of Third Parties. Knowtion Health will exercise all reasonable efforts to safeguard the confidentiality of users’ personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Knowtion Health shall not be liable for unauthorized disclosure of personal information due to no fault of Knowtion Health including, but not limited to, errors in transmission and unauthorized acts of Knowtion Health staff and third parties.
7. Privacy Policy Changes and Opt-Out Rights.
1. Changes to Privacy Policy. This Privacy Policy is effective as of June 23, 2022. Knowtion Health reserves the right to update its Privacy Policy at any time. Whenever possible, Knowtion Health will provide advance written notice of changes and will not make retroactive changes that reduce privacy rights, unless legally required to do so. After Knowtion Health make changes, continued use constitutes acceptance of the Privacy Policy with the changes. As of the newest version’s Effective Date, the Privacy Policy supersedes all previous versions.
2. Opt-Out Right. Users have the right at any time to cease permitting personal information to be collected, used, or disclosed by Knowtion Health and/or by any third parties with whom Knowtion Health has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Knowtion Health via e-mail at legal@KnowtionHealth.com or certified postal mail at 433 Plaza Real, Suite 255, Boca Raton, FL 33432. After processing the cancellation, Knowtion Health will delete the user's personal information from its data base.
8. Access Rights to Data.
1. Information Maintained by Knowtion Health. Upon user's request, Knowtion Health will provide a reasonable description of a user's personally identifiable information that Knowtion Health maintains in its data bank. Knowtion Health can be contacted via e-mail at legal@KnowtionHealth.com or via certified postal mail at 433 Plaza Real, Suite 255, Boca Raton, FL 33432.
2. Corrections and Changes to Personal Information. Help Knowtion Health keep users’ personal information accurate. If a user’s personal information changes, or if a user notes an error upon review of user information that Knowtion Health has on file, please promptly notify Knowtion Health at legal@KnowtionHealth.com and provide the new or correct information.
3. Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits users of Knowtion Health who are California residents to request certain information regarding Knowtion Health’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: Knowtion Health, Attn: Legal and Compliance, 433 Plaza Real, Suite 255, Boca Raton, FL 33432. Within 30 days of receiving such a request, Knowtion Health will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Knowtion Health reserves the right not to respond to requests submitted other than to the address specified in this paragraph.

California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

1. Accountability.
1. Questions, Problems, and Complaints. If you have a question about this Privacy Policy, or a complaint about Knowtion Health’s compliance with this Privacy Policy, you may contact Knowtion Health by e-mail at legal@KnowtionHealth.com. If Knowtion Health is unable to resolve your complaint to your reasonable satisfaction, or if you do not receive acknowledgment of an inquiry, you may elect to proceed by contacting Knowtion Health via certified postal mail at 433 Plaza Real, Suite 255, Boca Raton, FL 33432, Attn: Legal and Compliance.
2. Terms of Use. Any dispute over privacy between user and Knowtion Health is subject to the provisions of this Privacy Policy and the Website’s Terms and Conditions, which are hereby incorporated herein and can be read at https://www.knowtionhealth.com/terms.