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Accelerate claims resolution
If navigating the VA reimbursement process is impacting your A/R, your bottom line or your patient experience, we can help.
We triage and work accounts using our specialized technologies and teams to maximize recoveries and ensure compliance. Three-way and after-hour calls, mail, text, email, and home visits are used to improve patient engagement and resolution.
If you have delays in getting reimbursed in a timely manner, have limited resources, or are experiencing challenges in processing these claims and denials quickly, Knowtion Health can help. We’ll reduce your aging A/R to improve and accelerate claims resolution and follow-up with the proper local, regional and national payer contacts.
We bring a diversified bench with unique strengths and credentials - industry, medical, and legal certifications. We hire teams who are specialized VA account claim recovery facilitators and attorneys who have worked with the Medicare system and Veterans Affairs.
With legislative changes (like the Veterans Choice Program) that impacts the traffic to non-VA providers, our team understands the timely filing deadlines, authorizations, notifications and compelling Notices of Disagreements needed to get denials overturned.
Serving on your behalf as a patient advocate in VA claims resolution and appeals is our specialty. We triage and work accounts using our specialized technologies and teams to maximize recoveries and ensure compliance. Three-way and after-hour calls, mail, text, email, and home visits are used to improve patient engagement and resolution.
Our 15 years of experience in VA claim resolution, combined with our trained, 100% U.S.-based resources will help you solve for staffing shortages, stay compliant with complex claims and ensure your patient satisfaction with veterans remains stellar.
Even though VA claims typically account for 1% of revenue, the right approach can improve patient experience and protect your bottom line. There are specific time requirements for notifications, authorizations and appeals. Across the board, 61% of claim denials are due to errors in data and VA claims are no exception. With expert assistance from Knowtion Health, many prior authorization denials can be overturned.
Rely on our team to help you relieve veterans of burdensome financial liabilities and increase and accelerate your VA claims reimbursement.
We have extensive experience working with Optum and TriWest Community Care Networks and CHAMPVA and TRICARE. As a claims facilitator we provide guidance and support and help patients submit appropriate paperwork. On some accounts we can appeal using medical documentation.
Patient advocacy is an integral part of our solution as we work hand-in-hand with your patients to help them complete required payer documents. We work tirelessly to improve their patient financial experience through effective patient outreach. Not only do we contact patients through phone calls, letters, texts and emails, we also perform in-person home visits when appropriate.
As a premier VA claims resolution expert, we help you reduce average payment time and overall aging of A/R and denial volume, all while increasing overall cash collections. Using Knowtion Health, gives you the confidence in knowing your VA claims will also remain compliant when regulations and processes change.
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