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Learn advice on optimizing denials management staff.

Victoria Di Tomaso with Lee Health Offers Advice on Denials Staffing

Effective denials management requires a revenue cycle team with the right skill set. 

What advice do you have for optimizing denials management staffing? 

Victoria Di Tomaso: “You have to make sure that everyone has the proper skill set for the denials that you're handling. Every denial is different, and people have different levels of understanding. So my advice would be find what people are good at, find what they're passionate about, and have them work those types of denials.”