Leadership additions sharpen Knowtion's ability to design, deliver and communicate revenue cycle outcomes
BOCA RATON, Fla., Sept. 10, 2026 – Knowtion Health, a healthcare revenue cycle and reimbursement company providing complex revenue recovery solutions, today announced key leadership team additions. John Holyoak joins as chief solution officer; Mikky Franklin as chief delivery officer; and Sarah Sweeney as senior vice president of marketing and communications.
As payer requirements, reimbursement rules and recovery pathways become increasingly complex, healthcare providers face growing challenges identifying and recovering revenue tied to denied, delayed and underpaid claims. Knowtion combines specialized revenue cycle and reimbursement domain expertise, proprietary data and AI-enabled technology to improve revenue yield by resolving payment issues and helping providers recover more of what they are owed for care already provided. Holyoak, Franklin and Sweeney advance that approach by keeping client needs and human expertise at the center of how Knowtion develops solutions, delivers results and communicates outcomes.
John Holyoak, Chief Solution Officer
Holyoak brings 25 years of healthcare product and technology leadership experience, including roles at Zelis, FinThrive, PELITAS, RevSpring and Change Healthcare. Drawing on Knowtion’s domain expertise and proprietary data, he shapes solutions that use technology to identify reimbursement that may still be recoverable and direct specialists’ attention where their judgment can have the greatest impact.
Mikky Franklin, Chief Delivery Officer
Franklin brings more than 25 years of revenue cycle leadership experience across healthcare providers and technology and services organizations, including Optum, Steward Health Care, Change Healthcare, R1 RCM (formerly Accretive Health) and Ascension (formerly Ascension Health). She leads service delivery across Knowtion’s portfolio, aligning experienced specialists and technology with each client’s financial priorities to produce consistent, measurable outcomes.
Sarah Sweeney, Senior Vice President of Marketing and Communications
Sweeney brings more than 20 years of healthcare marketing and communications experience, including leadership roles at MedAdvisor Solutions, CAQH, Change Healthcare, McKesson and Vizient. She leads Knowtion’s marketing and communications and partners with the executive team to sharpen the company’s market position, connect its specialized expertise to evolving health system priorities and advance its growth strategy.
About Knowtion Health
Founded in 2008, Knowtion Health is an AI- and technology-enabled revenue cycle and reimbursement management company helping hospitals recover reimbursement on complex, unresolved claims and strengthen financial performance. Serving more than 70 health systems and more than 660 hospitals nationwide, Knowtion Health manages billions of dollars annually in outstanding balance accounts, combining intelligent technology with specialized expertise to deliver measurable results for healthcare providers.
Recognized for four consecutive years as one of the fastest-growing companies on the Inc. 5000 list, Knowtion Health is backed by Arsenal Capital Partners and Sunstone Partners, supporting continued innovation and growth. For more information, visit KnowtionHealth.com.
Media Contact
AOx3, 120/80 Group
Knowtion@12080group.com
