Learning Center

Your winning strategy for the claims game is waiting. Knowtion Health is your go-to source for cutting-edge revenue cycle tips, peer insights, revenue cycle management research, and trends.

Topics

  • All
  • Leadership
  • Bringing Perspective
  • Revenue Cycle Progress
  • COB & Patient Involvement Denials
  • Thinking Ahead
  • Knowtion Intros
  • Low Balance Recovery
  • Revenue Discovery
  • VA Claims Recovery
  • Creating Connections
  • Customer Success
  • Revenue Optimization
  • Revenue Recovery
Bringing Perspective , Revenue Cycle Progress

Revenue cycle has become a boardroom margin conversation
Revenue Optimization , Revenue Discovery

Margin Defense Starts Where Denials Leave Off
Knowtion Intros

Meet Sarah Lawson: The Force Behind Knowtion Health's Client Success Evolution
Knowtion Intros

Meet Frank Carozzi: Knowtion Health's Newest Rep for the Great Lakes
COB & Patient Involvement Denials

Recovering Revenue from COB Denials with Back-End Strategies

Is it time to shift your approach to COB denials and patient information requests?
COB & Patient Involvement Denials

Checklist: Selecting a COB Denial Partner for Better Recovery

Looking for a COB denial partner? Use this list to help identify the right fit for your hospital or health system's revenue cycle.
Leadership , Bringing Perspective

Avera Health's Views on Reporting Clinical Denial Trends

Brittany Roth, Revenue Integrity & QI, offers tips for clinical denial reporting.
Leadership , Bringing Perspective

Ted Syverson at Renown Health Discusses Changes in Denials Recovery

Hear about shifts in back-end revenue recovery and A/R management.
Leadership , Bringing Perspective

Hospital Tactics for Smarter Denial Management

Learn how revenue cycle leaders are leveling up denial management with ANSI committees, analytics pivots, and strategic outsourcing.
Revenue Cycle Progress , COB & Patient Involvement Denials

Q&A on COB and Patient Involvement Denials

Get answers to FAQs on COB and patient involvement denials.
Leadership , Revenue Cycle Progress

Revenue Cycle Leadership: Keeping Pace for Financial Survival

Learn the revenue cycle leadership skills in greatest demand for the near future.
Leadership , Bringing Perspective

WVU's Approach to Designing the Right Denial Management Team

Discover how WVU positions its talent for denial success.
Leadership , Bringing Perspective

Tackling Pre-Authorization Denials at St. Elizabeth

Discover how St. Elizabeth improved pre-auth analysis processes.
Leadership , Bringing Perspective

From Delay to Pay: Solving Denial Disruptions, Patient Info Gaps and COB Issues in the Revenue Cycle

Listen to providers discuss the revenue impacts posed by the complex reimbursement landscape in this Health Leaders webinar.
Leadership , Bringing Perspective

Top 5 Trends for Revenue Cycle Leaders

Learn top revenue cycle priorities at Wellstar Health.
Leadership , Bringing Perspective

Trent Chastain at Hendricks Regional Health Talks Containing A/R Days

Learn how Hendricks Regional Health is attacking A/R Days.
Leadership , Bringing Perspective

Candice Powers at USA Health Shares 3 Tips for Better Managing Denials

Discover top advice to help your organization contain denials and achieve appeals success.
Leadership , Bringing Perspective

Matt Fisher at Piedmont Talks Impact of Denials on the Patient

As insurer denial rates remain high, hospitals need to consider the effects on the patient.
Leadership , Bringing Perspective

Rudy Braccili Gives Insights on Building Revenue Cycle Teams

Don't make this common mistake when staffing revenue cycle teams.
Leadership , Bringing Perspective

Revenue Cycle Outsourcing: Value Drivers at Community Health System

Discover which revenue cycle areas are the best targets for outsourcing.
Leadership , Bringing Perspective

Cedars-Sinai's Approach to Assessing Revenue Cycle Vendor Partners

Learn about assessing revenue cycle partners at Cedars-Sinai.
Leadership , Revenue Cycle Progress

Revenue Cycle Automation Strategies: Peer Insights

Learn how revenue cycle technology use is changing given project complexity, AI, and other trends.
Leadership , Revenue Cycle Progress

Revenue Cycle Strategies in Times of Reimbursement Uncertainty

Learn how tactics with commercial payers are changing given reimbursement uncertainty.
Leadership , Bringing Perspective

Succeeding in Today's Era of Reimbursement Uncertainty

Veteran providers share key takeaways how they are improving revenue and reducing A/R.
Leadership , Bringing Perspective

Revenue Cycle Technology Strategies for a Changing Payment Environment: Key Insights for Industry Leaders

Don't miss Western Symposium's key technology takeaways for revenue cycle leaders.
Leadership , Revenue Cycle Progress

The Next Era of Denials Management: Keeping Pace with Payers

Learn how hospital revenue cycle leaders are changing their approach to appeals and preauthorizations.
Leadership , Bringing Perspective

Bob Boos at Centra Health Explores the Patient Side of Denials

Learn how payers' rising denial rates are changing patient communications at Centra Health.
Leadership , Bringing Perspective

Aligning to Combat Authorization Denials at MedStar

Learn how MedStar is tackling high-dollar authorization denials.
Leadership , Bringing Perspective

A Tactic for Clinical Denials Management at Catholic Health Services

Learn how team structure impacts clinical denials at Catholic Health Services.
Leadership , Bringing Perspective

Ashley Holmes Talks Aligning with Clinicians to Reduce Denials

Learn three foundations every clinical denials program should have.
Leadership , Bringing Perspective

Vanessa Mackay Talks Denials Prevention Education Strategies

Learn about denials prevention education at Westchester Medical Center Health Network.
Leadership , Revenue Cycle Progress

Real-World Advice for Improving Hospital Denials Management

Discover field-tested best practices from hospital revenue cycle leaders.
Leadership , Bringing Perspective

Ted Syverson Shares Tips on Denials Management Quick Wins

Where should you focus to get the fastest results with denials efforts? Start here.
Leadership , Revenue Cycle Progress

Webinar: Revenue Cycle Staff Engagement at Phelps Health

Kimberley Bruno of Phelps Health shares ways to motivate your revenue cycle workforce for high performance.
Leadership , Bringing Perspective

Valarie Johnston at Bryan Health Discusses Revenue Cycle Innovation

Seeking new ideas for denials management? Consider these sources.
Leadership , Revenue Cycle Progress

Tackling a New Era of Payment Uncertainty

Hear how payment uncertainty is shaking up denials strategies and team dynamics.
Leadership , Revenue Cycle Progress

CFO and Revenue Cycle Partnerships to Navigate Today's Macro Trends

Learn how to better align revenue cycle team strategies with CFO vision.
Leadership , Bringing Perspective

Robert Boos of Centra Health Talks Modernizing Revenue Cycle Strategy

Discover a major shift in revenue cycle strategy you could be missing.
Leadership , Bringing Perspective

Rudy Braccili, Jr., Discusses Strategy for Medical Necessity Denials

Is your clinical denial strategy leaving money behind? Consider this advice.
Leadership , Bringing Perspective

Willie Brown at Sentara Talks Challenges to Revenue Cycle Team Morale

Sentara's Willie Brown identifies top factors eating away at denials team morale these days.
Leadership , Thinking Ahead

Shannon King Shares Top Focus Areas for Denials Management Improvement

Learn four areas your team should focus on to get ahead of denials.
Leadership , Bringing Perspective

Tammy Dumlao Describes the Role of Clinicians on Denials Management

RN insights are a cornerstone of Hawaii Health Systems Corp.'s denials strategy.
Leadership , Thinking Ahead

Revenue Cycle Outsourcing: Cybersecurity Checklist

Learn key cybersecurity measures to seek when using revenue cycle outsourcing partners.
Leadership , Revenue Cycle Progress

Webinar: Stillwater Medical Center’s Revenue Cycle Reset

Tamie Young of Stillwater Medical Center talks taking a fresh—and courageous— look at revenue cycle ops and payer performance.
Leadership , Bringing Perspective

Kathleen Quill Noyes Weighs in on Revenue Cycle AI

Should AI be part of your next revenue cycle project? Consider this advice.
Leadership , Bringing Perspective

Larry Blythe with UW Medicine Shares Staff Rounding Tips

Consider this approach to improve communication with your revenue cycle team.
Leadership , Bringing Perspective

Krysten Blanchette with Advice on Containing Aging A/R

A re-focus can dramatically improve days in A/R.
Leadership , Bringing Perspective

Jadene Elden with Southcoast Health Shares How To Keep a Strong Team

Learn key considerations for retaining a strong denials management team.
Leadership , Revenue Cycle Progress

Combating Denials and Delays: Hospital Revenue Cycle Expert Strategies

Learn tactics to reduce denials and better protect your cash position.
Leadership , Revenue Cycle Progress

Building the Right Denials Management Strategy for a Changing Environment

Gain insights on improving efficiency of denials management efforts using performance insights and retaining talent.
Leadership , Bringing Perspective

Evan Martin with University of California Health Talks Appeal Strategy

Learn a key way hospitals can strengthen their appeals processes with payers using strategies from University of California Health.
Leadership , Bringing Perspective

Noel Juaire with Stanford Health Care Discusses Clinical Denials Strategy

Is your clinical denials strategy on track? Follow this advice from Noel Juaire, Stanford Health Care.
Leadership , Bringing Perspective

Peg Burnette of Denver Health Offers Insights on Payer Strategies

Lessons learned from Peg Burnette, Denver Health on how a payer "win-win" can improve your approach to denials.
Leadership , Bringing Perspective

Geneva Stewart of Montage Health Shares Key Focuses for Denial Success

See how the right focus can dramatically improve revenue cycle performance.
Leadership , Revenue Cycle Progress

Webinar: M Health Fairview’s Denials Prevention Unit

Nicole McKinley of M Health Fairview shares how they created a high-performing denials prevention unit.
Leadership , Bringing Perspective

Matt Fisher with Piedmont Healthcare Shares Tips to Reduce COB Denials

Learn some tips for how to reduce COB denials from Matt Fisher, Piedmont Healthcare.
Leadership , Bringing Perspective

Victoria Di Tomaso with Lee Health Offers Advice on Denials Staffing

Learn advice on optimizing denials management staff.
Leadership , Revenue Cycle Progress

Practical Ways to Get More Out of Your Denial Management Efforts

Learn actionable ideas to get more out of your denials management data and fill gaps on your team.
Leadership , Bringing Perspective

Phillip Brooks at Hennepin Healthcare Discusses Keeping Up with the Changing Denials Landscape

Learn how Hennepin ensures its denials strategy keeps pace with industry change.
Leadership , Thinking Ahead

Gladys Quince at Banner Health Discusses the Importance of Denial Root-Cause Analysis

Learn how automated resolution is only part of successfully managing denials.
Leadership , Bringing Perspective

Ted Syverson at King's Daughters Health System Discusses Denials Management Technology

Learn how technology is affecting revenue cycle workforce and process improvements.
Leadership , Bringing Perspective

Mike Lorenz with Integris Health Discusses Outsourcing Best Practices

Learn key factors when determining whether to work claims in-house or outsource.
Leadership , Bringing Perspective

Misty Brackett at Erlanger Health System Describes Optimizing Denials Workflows

Learn about an in-house approach to improving denials management productivity.
Leadership , Bringing Perspective

Barb Townsend at McLaren Healthcare Describes Top Priorities of the Denials Team

Hear where the denials team is focused so they can move the needle on insurer A/R.
Leadership , Revenue Cycle Progress

Webinar: Shifting Denial Trends and What That Means for Your Workforce

See how Texas Health Resources tackles denials workflows and resource allocation.
Leadership , Bringing Perspective

Krista Touros at Peace Health Describes Their Top Denials Management Focus

Hear which areas Peace Health is focusing on to improve days in A/R and cash flow.
Low Balance Recovery , Bringing Perspective

5 Signs Your Revenue Cycle Low-Balance Recovery Program Isn’t Working

Discover how to spot if it's time to reexamine how you're managing insurance A/R.
Leadership , Bringing Perspective

Terry Closson at CHOC Discusses How Needs for Denials Insights Are Changing

Learn how access to better trend data is affecting CHOC's in-house workflows.
COB & Patient Involvement Denials

4 Strategies for Better COB and Patient Involvement Denial Management

How you manage eligibility denials can dramatically improve revenue recovery.
Thinking Ahead , COB & Patient Involvement Denials

Is Your COB Claim Reimbursement Strategy Leaving Revenue Behind?

Learn how hospitals can tackle COB denials more effectively and recover revenue.
Leadership , Bringing Perspective

Kathryn Wrazidlo at Beebe Healthcare Describes Their Approach to Prior Authorizations

Hear how in-house staff are working authorizations differently these days.
Low Balance Recovery , Creating Connections

Revenue Cycle Outsourcing: Choosing a Low-Balance Recovery Partner

Learn what to ask when researching revenue cycle outsourcing for insurance A/R.
Leadership , Bringing Perspective

Chelsea Raukar at M Health Fairview Describes Retention of Revenue Cycle Staff

Hear how revenue cycle staff burnout is different these days and what it takes to solve it.
Leadership , Bringing Perspective

Chelsea Raukar at M Health Fairview Discusses Payer Challenges and Remedies

Learn how one health system is tackling DRG downgrades and frequent charge audits.
Bringing Perspective , COB & Patient Involvement Denials

Struggling with COB Denial Management? It’s Time to Re-Prioritize

Learn three ways you can adopt a more proactive COB denial management strategy.
Bringing Perspective , COB & Patient Involvement Denials

A Patient-Centric Approach for Improving Denials Management

The right approach can improve COB and patient-involvement denial performance.
Leadership , Bringing Perspective

Kari Cornicelli Identifies the Biggest Opportunities for Revenue Cycle Teams

Hear which areas offer performance improvement opportunities over the next few years.
Revenue Cycle Progress , VA Claims Recovery

VA Claim Payment: Notifications, Authorizations, & Winning VA Appeals

Discover proven advice for how to handle top barriers to VA claims payment.
Thinking Ahead , VA Claims Recovery

Checklist for Preventing VA Claim Denials

Follow these key steps to avoid the main causes of VA claim denials.
Leadership , Bringing Perspective

Integris, OSF Healthcare, and Nashville General Discuss Use of Analytics to Combat Denials

Learn how hospitals are ensuring denials performance insights transform into action.
Leadership , Bringing Perspective

Integris, OSF Healthcare, and Nashville General Discuss How They Prioritize Denials

Learn how revenue cycle leaders are segmenting denials workflow for greater success.
Leadership , Bringing Perspective

Integris, Nashville General and OSF Healthcare Discuss Coping with Spiking Denials

Hear how hospitals are taking a holistic view of denials instead of fixing one-offs.
Customer Success , COB & Patient Involvement Denials

Tackling COB Denials at Yale New Haven Health

In this case study, learn how one health system improved its COB denials management.